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Business Office Skills

Business Office Skills

Program Code: BOS Campus: Markham, Yorkgate, Newmarket
Duration: Flexible Learning
Continuous intake any Monday
Start Dates: Summer, Fall, Winter
Start dates are subject to change
Credential Awarded: Ontario College Certificate

Program Description

The Business Office Skills program is made up of modules which can be pursued individually or as a complete unit. It is a self-paced learning experience that is predominantly computer-intensive. The course begins with a core program followed by specialization in Accounting, Business Skills or Customer Service. It is designed to prepare persons who possess basic academic and office skills for careers in today’s business office in a variety of capacities. Courses are directly related to the skills needed in the current job market.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma with senior English and Mathematics credits at the (C), (U) or (M) levels or equivalent, OR mature student status (age 19 or older)
  • Keyboarding at 30 gross words per minute (preferred)
  • New students may enter a subject dependent on their skills pre-test, OR skills pretest may determine advanced standing in any module

If program eligibility is not met, English and/or Mathematics upgrading may be pursued through Academic Upgrading (College preparation for adults).

Applicant Selection:

  • Skills pre-test (or prior learning) in English, Mathematics and Keyboarding.
  • Interview with program staff.

Your Career

Graduates from this program have a wide and varied choice of positions depending on their area of specialization, previous educational background and work experience. Prospective employment opportunities in businesses of various sizes and types include administrative assistants, desktop publishing specialists, accounting clerks, bookkeepers, receptionists/secretaries/customer service representatives.

Graduation

Once students complete the required certificate modules, they must fill out a Request to Graduate form which is available from the Registration Office. They may attend the Seneca College graduation ceremony as long as they are eligible to graduate.

The Importance of Learning Skills

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well-organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills.

Curriculum

Core Program
Required: 12 Courses
Subject Name
BKP191 Bookkeeping
INT191 Internet and Email
ISC193 Business English
KEY191 Keyboarding
MBA209 Introduction to Simply Accounting
MSE201 Introduction to Microsoft Excel
MSO191 Introduction to Outlook
MSW201 Introduction to Microsoft Word
MTH191 Mathematics
OSS191 Organizational Skills
QKB191 QuickBooks Introduction
WBD200 Web Page Design
WIN191 Introduction to Windows
 
Business Skills Specialization
Required: Minimum of 19 Courses
(including core)
Subject Name
MSU200 MS-Publisher
MSW202 Advanced Microsoft Word
MSW203 Intermediate MS Word
Plus choice of 4 additional subjects:
MBA211 Introduction to ACCPAC
MSA201 Access for Windows
MSA202 Access - Advanced
MSA203 Intermediate Access
MSE202 Advanced Microsoft Excel
MSE203 Intermediate Excel
MSP201 PowerPoint
MSP202 Intermediate PowerPoint
MSP203 Advanced PowerPoint
QKB200 Advanced QuickBooks
 
Accounting Specialization
Required: Minimum of 19 Courses
(including core)
Subject Name
MBA205 ACCPAC
MBA210 Advanced Simply Accounting for Windows
MSE202 Advanced Microsoft Excel
MSE203 Intermediate Excel
MTH192 Accounting Mathematics
OAC192 Accounting Fundamentals - Part I
QKB200 Advanced QuickBooks
 
Customer Service Specialization *
Required: Minimum of 19 Courses
(including core)
Subject Name
KEY191 Keyboarding
BKP180 Bookkeeping Basics
INT191 Internet and Email
ISC193 Business English
MSA201 Access for Windows
MSE201 Introduction to Microsoft Excel
MSO191 Introduction to Outlook
MSW201 Introduction to Microsoft Word
MSW203 Intermediate MS Word
MTH180 Mathematics for Business
WBD200 Web Page Design
WIN191 Introduction to Windows
 
Customer Service Workshops
Required: Minimum of 19 Courses
(including core)
Subject Name
ECS191 Effective Communications
EMP191 Employability Skills
MDC191 Managing Difficult Customers
OSS191 Organizational Skills
PES191 Personal Effectiveness
SES191 Service Excellence
SMS191 Stress Management
TLS191 Telephone Skills
UDW191 Understanding Diversity in the Workplace

* Customer Service courses can be added as additional credits.

Contact Us

Markham Campus
Academic Coordinator:

Janice Magee
Telephone: (416) 491-5050 Ext. 7277
Email: Janice.Magee@senecac.on.ca
Newmarket Campus
Academic Coordinator:

Denise Pegler
Telephone: (905) 773-7141 Ext. 230
Email: denise.pegler@senecac.on.ca
Yorkgate Campus
Program Advisor:

Linda Florio
Telephone: (416) 491-5050 Ext. 4753
Email: linda.florio@senecac.on.ca
Registration & Records Advisor: Ingrid Huizing
Telephone: (416) 491-5050 Ext. 7435
Email: ingrid.huizing@senecac.on.ca

Seneca College of Applied Arts and Technology