- understand why customer service matters
- use behaviours that engage your customers
- listen to your customers
“Everything about the customer service seminar was great!”
— Felicia, Customer Service workshop participant
“Definitely found the lessons insightful and very helpful. Relating back to personal experiences helped with the lessons as well. The activity at the end where we had to be a customer representative really helped me realize all the knowledge I learned through the seminars and implement it.”
— Abiha, Customer Service workshop participant
For more information and to register groups, please contact: